EAGLE.Bank Resources
Welcome to LCNB National Bank! This page was created specifically for EAGLE.bank customers. It contains pertinent details you'll want to know while going through this transition.
If you have any questions or need clarification, we encourage you to contact us directly for further guidance.
IMPORTANT NOTE: All EAGLE.bank (new LCNB) locations will be CLOSED Saturday, May 18, 2024 to accommodate the account transitions. All locations will reopen on Monday, May 20, 2024 at 9:00 am with new hours. See the quick reference section for new hours.
I’m not familiar with LCNB National Bank. Can you tell me more about the company?
LCNB National Bank is a full service, FDIC Insured National Bank. We were founded in 1877 and now have 35+ offices across Southwest Ohio, Central Ohio and Northern Kentucky.
At LCNB National Bank, we take great pride in giving all of our customers the personal attention and responsiveness that they expect, while providing the strength and security they can count on.
Will the EAGLE.bank employees still be employed?
Yes, many of the people who have served you will continue to do so.
Will the hours for the EAGLE.bank Offices change?
Yes, the EAGLE.bank office hours will be changing on May 20, 2024 to match LCNB's office hours. Office hours listed below.
Bridgetown Office
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
Delhi Office
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
Hyde Park Office
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: Closed
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: Closed
What is the LCNB National Bank Routing Number?
The routing number for LCNB National Bank is: 042205708
Can I continue to bank at my local branch?
Yes, and you will continue to see many of the same friendly faces. In addition, you can now bank at dozens of other LCNB branches throughout Ohio. Click here to view all of our locations.
Does FDIC insurance still apply?
Yes, your deposits at LCNB National Bank are FDIC-insured to at least $250,000 per account holder ($250,000 per IRA plan). If you have questions about the FDIC's coverage limit as it relates to your account conversion, please contact LCNB at 800-344-2265.
What are my LCNB Debit Mastercard® limits?
You may use your card and/or PIN to withdraw cash from ATMs that accept the card up to $500 per limit day and for purchases at merchants that accept the card up to $2,000 per limit day. A "limit day" is a 24-hour period beginning at 3:00 pm EST.
Will fees and service charges change?
There may be some changes to the terms and conditions for your account(s). In all cases, we have selected the account that is most similar to the one that you currently have. You will find that some fees and charges will change, while others may stay the same. We have highlighted how each account works in the welcome guide, and you can compare LCNB's service fees with those of EAGLE.bank's in the Understanding Service Fees section.
How will I receive Domestic & International Wires?
Beginning May 20, 2024, please provide LCNB's routing number (042205708) and your deposit account number to any payor sending you a domestic or international wire.
What will happen to my account(s)?
Your EAGLE.bank account(s) will be converted to LCNB National Bank account(s) after the close of business on May 17 through May 20, 2024. In most cases, this change will be automatic - you will not have to do anything. The welcome guide includes specific information on the conversion of checking accounts, savings accounts, CDs/IRAs, and loans. Also, for some accounts and products, you will receive additional materials by mail.
Will my deposit account number(s) change?
Many account numbers will stay the same for checking accounts, savings accounts, CDs, and IRAs. If your account number is a duplicate, you will receive a separate mailing with additional details.
How will this transition affect my direct deposits (e.g., payroll, Social Security)?
Direct deposits and direct debits will continue to post to your account(s). LCNB National Bank will notify the originators of the new routing number. Government originators are quick to revise this type of data. Others may not revise the information right away. If we cannot get the originator (such as your employer) to update your routing number, we may ask you to contact them.
Will I continue to receive my account statements as usual?
You will receive a final deposit account statement from EAGLE.bank for all transactions through May 17, 2024. After that, for personal accounts, you will receive checking and savings account statements from LCNB National Bank for your transactions and balances on or about the 15th of every month. Business account statements will process on the last business day of the month.
Can I still use my EAGLE.bank debit card?
Yes, you can continue using your EAGLE.bank Visa Debit Card through May 19, 2024, however, we do recommend having alternative payment plans during the weekend of May 17-20, 2024.
You will receive a new LCNB National Bank Debit Mastercard® by May 20, 2024, along with instructions on how to activate your new card. If you attempt to activate your card before May 20, 2024, you will encounter a failed attempt.
Your EAGLE.bank Visa Debit Card will be deactivated on May 20, 2024. We suggest destroying your old debit card for your security.
Do I use the same checks I have now?
Unless your account number has changed, you can continue using your current EAGLE.bank check supply for your deposit account(s), even after your account(s) transfer to LCNB. All new check orders made after May 20, 2024, will show LCNB's name and routing number. When you need to order new personal or business checks, go to lcnb.com, select the Personal or Business tab at the top of the webpage, then follow the link under the Checking tab. You may also visit a local branch or call us.
What if I want to switch to a different LCNB account?
Your EAGLE.bank checking or savings account(s) will convert to an LCNB account with similar features. However, if you feel a different LCNB account would be a better fit, our team is happy to help you switch accounts, by visiting a branch or calling our Client Care Team at 800-344-2265.
What if I have other account questions?
If you don't find the answer to your question in the welcome guide, stop by your local branch or call 800.344.2265.
With LCNB eBanking, you can easily pay bills, monitor your account(s), deposit checks, send person-to-person payments, and much more. To help you get started, we've answered some key questions below.
How can I access my account(s) through Online Banking?
Sometime on May 20, 2024, you will be able to log in to eBanking through our website, lcnb.com. If you currently use EAGLE.bank's Internet Banking, we will set up a new LCNB eBanking profile for you. By May 20, 2024, you should receive a communication that includes login information and instructions. If you don't receive this communication, please contact our Client Care Team at 800-344-2265.
Do I need a new app?
Yes, once you are enrolled in LCNB eBanking, you can download the LCNB Mobile Banking App from your app store.*
*Mobile internet data and text message charges may apply. Please contact your mobile service provider for details. Subject to Online Banking Terms and Conditions.
Will my Bill Pay transactions be affected?
If you currently have saved bill payment payees, scheduled and/or recurring bill payments in your EAGLE.bank Internet Banking, these will transfer to LCNB eBanking.
It is recommended to make note of payees from your EAGLE.bank account(s) and any scheduled/recurring bill payments prior to May 13, 2024. Once the account transition has been completed, you may log in to LCNB eBanking to verify your payees and payments.
IMPORTANT NOTE: As of May 13, 2024, you will no longer have access to bill pay through EAGLE.bank's Internet Banking. Previously scheduled payments will continue.
Will I still be able to access my eStatement history?
After May 17, 2024, you will NOT be able to access your EAGLE.bank online account statements and other documents through Internet Banking. Please ensure you have downloaded and securely saved any electronic documents from EAGLE.bank that you need before all accounts transfer to LCNB.
I have set up recurring online account transfers - will
those continue?
those continue?
If you currently have internal automatic transfers set up through Internet Banking, you will need to set them up again in LCNB eBanking.
What if I need help using LCNB eBanking?
Click here to access our eBanking User Guide. If you have any questions, contact our Client Care Team at 800-344-2265.
Does LCNB have Zelle®, and will I be able to use my existing Zelle?
As of May 13, 2024, you will no longer have access to Zelle. Any prior scheduled Zelle transfers to be paid before May 17, 2024 will still occur. LCNB does not currently have Zelle. Therefore, you will not have access to the Zelle application or any of the Zelle records previously used. LCNB is actively working to make Zelle available to all customers by the end of 2024.
Will I continue to earn the same CD rate?
Yes, your current CD from EAGLE.bank will continue to earn the same fixed interest rate that was guaranteed when you opened or last renewed your CD. This rate will remain in effect until the CD matures, when we will automatically renew it at the current market rate unless you are otherwise notified. For more information, visit a branch or call 800-344-2265.
Will my CD term change?
No, your CD will keep its existing maturity date. Ten days before the CD matures, you will receive a notice of renewal for your CD. At that time, you can let the CD automatically renew with the same term at the current market rate, or you can choose to withdraw the funds or reinvest them for a different CD term. Contact our team to learn about our many other CD options and rates, including special promotional CDs.
Are my savings FDIC-insured?
Yes, your deposits are FDIC-insured to at least $250,000 per account holder ($250,000 per IRA plan). A personalized report can be created using the FDIC calculator on the FDIC’s website at https://edie.fdic.gov/calculator.html.
How can I get details about my CD?
You can view your CD or IRA balances via eBanking, and you can also review this information on your LCNB checking or savings account statement(s). If you would like to combine your checking or savings account statement(s), please contact 800-344-2265.
How will my IRA be handled?
Your current IRA from EAGLE.bank will continue to earn the same fixed interest rate that was guaranteed when you opened or last renewed your IRA. This rate will remain in effect until the IRA matures, when we will automatically renew it at the current market rate unless you are otherwise notified. For more information, visit a branch or call 800-344-2265.
LCNB National Bank will assume Custodial/Trustee responsibilities for your IRA, and you will receive annual statements itemizing all activity on your account. A separate mailing will be sent to IRA account holders detailing the transfer. Please retain your previous EAGLE.bank IRA statements, along with IRA-related correspondence from LCNB, for your records.
How will this transition affect my loan?
Automated payments or payments from a computerized bill payment arrangement should continue to function as they have with EAGLE.bank. If your payment was automatically deducted from a EAGLE.bank account, your payment will continue as it did previously
Please note: Your end-of-year tax information will be provided to you by LCNB National Bank.
HOME LOANS
By now you should have received a letter in the mail called a “Hello/Goodbye” letter. The heading on the letter reads NOTICE OF SERVICING TRANSFER. This letter is
a requirement by law and is simply to inform you that your payments need to be sent to a new address, as well as the timing of when you need to begin sending payments to that new address.
a requirement by law and is simply to inform you that your payments need to be sent to a new address, as well as the timing of when you need to begin sending payments to that new address.
Please note: Payments can also be accepted at any LCNB office beginning on May 20, 2024. If you have questions after reading the “Hello/Goodbye” letter, you can call the LCNB loan servicing department at 800-344-2265 ext. 51300. We will be glad to assist you.
COMMERCIAL LOANS
Commercial loans will remain unchanged. Our LCNB Loan Officers will continue to service your account(s). We are here to help you with even more tools than previously offered. Contact your office to see what LCNB can do for you.
HOME EQUITY LOANS AND LINES OF CREDIT (HELOC)
If you have a Home Equity Loan or HELOC account and have not received a letter titled “NOTICE OF CHANGE OF OWNERSHIP” by May 17, 2024, please contact loan servicing at 800-344-2265 ext. 51300.
Clients with a HELOC, please continue to use your current checks until May 17, 2024. After this date, please destroy the old checks. You may begin to use new checks for your HELOC account that you received from LCNB beginning May 20, 2024. If you have not received your new checks for your HELOC account by May 15, 2024, please contact the LCNB loan servicing department at 800-344-2265 ext. 51300.
Also, starting May 20, 2024, if you were signed up and able to view your HELOC account via Internet Banking with EAGLE.bank, you will be set up with an LCNB eBanking profile. Please reference the LCNB eBanking Q&A section of the welcome guide for more information regarding eBanking services and downloading the LCNB Mobile Banking App.*
*Mobile internet data and text message charges may apply. Please contact your mobile service provider for details. Subject to Online Banking Terms and Conditions.
FAQ Categories
-
General
Questions -
Deposit Account Questions
-
eBanking (Online &
Mobile Banking) -
Details About Your
CD or IRA -
Details About Your Loan
-
-
-
Quick Reference
Call LCNB | 800-344-2265
Local Client Care Center
Mon. - Thurs.: 8:30 am - 5:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
Fri.: 8:30 am - 6:00 pm
Sat.: 8:30 am - 1:00 pm
After-Hours Call Center
Mon. - Thurs.: 5:00 pm - 11:00 pm
Fri.: 6:00 pm - 11:00 pm
Sat.: 1:00 pm - 5:00 pm
Sun.: 9:00 pm - 5:00 pm
Fri.: 6:00 pm - 11:00 pm
Sat.: 1:00 pm - 5:00 pm
Sun.: 9:00 pm - 5:00 pm